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Financial Services

It launched Tap to Pay on Android a year after it signed on to deploy Apple’s Tap to Pay on iPhone—helping feed demand for softPOS and contactless payments.

The nuances within these policies are complex and expensive. We look at how to make sure they’re a good fit before investing in them.

The US is now Klarna’s largest revenue market thanks in part to its app solutions, the Klarna Card, and merchant-facing marketing tools.

They’re becoming delinquent on auto loans and credit card payments at a faster rate than older generations, raising questions about what’s normal and what’s troubling.

The total value of contactless payments made with UK Barclays cards surged nearly 50% YoY thanks to regulatory changes and broader acceptance.

Some banks are planning job cuts in areas related to investments. But others are adding and upskilling as the economic outlook strengthens.

Since MPs pointed out incumbents’ failure to pass along higher interest rates to customers, at least 4 neobanks have upped their rates.

Issuers should keep an eye on rising delinquencies and charge-offs to understand how consumers are faring financially.

Budgeting app Money Lover went quiet after learning its APIs could be easily hacked. FIs must take steps to ensure they’re not next.

Highlighting benefits to regional and community banks can help shore up relationships as fraud concerns mount.

On today’s episode, we discuss ChatGPT, generative AI, and AI’s role in banking. In our “Headlines” segment, we examine if 2023 is really going to be the year of the chatbot in banking. In “Story by Numbers,” we reconcile two sets of data to find out how valuable chatbots really are and forecast how many people will consider using a bank chatbot this year. And in “For Argument’s Sake,” we debate new ideas that you may not have thought of when it comes to AI in banking and generative AI. Tune in to the conversation between our host Rob Rubin, analyst Eleni Digalaki, and Victor Chatenay, strategy and innovation manager at NatWest.

Banks know that Gen Z and Gen Alpha are the up-and-coming banking customers, and they’re offering numerous options to help teens and kids learn the ropes. We’re devoting this entire edition to an overview of the competitive landscape for FIs seeking to get these consumers while they’re young.

The bank wanted to introduce credit cards for its retail customers but gave up on the idea after shifting its strategy to weather economic headwinds.

Alpha Kappa Alpha founded For Members Only Federal Credit Union to empower Black women to build generational wealth.

It released draft legislation to provide more safeguards for UK consumers, many of whom are under financial strain.

Inflation is changing anxious consumers’ financial goals. Banks can play a big role in helping them feel supported.

Investor pressure and slowing growth most likely led FIS to spin off Worldpay, which it bought four years ago during a payments M&A frenzy.

US regulators are allegedly discouraging banks from working with crypto firms. That could leave them with no option but to fold.

Its TPV grew 9% YoY, down from 23% a year ago. PayPal hopes to reinvigorate growth with cost restructuring and innovation efforts.