The tech gap exacerbates the underserved cohort’s financial risk. Collaborating with digital challengers could change that.
The atypical credit card automatically applies rewards to customers’ balances—a feature that can be appealing to money-conscious consumers.
Gen Zers provide a pivotal opportunity for banks as at least 4 million of them will open accounts each year through 2026.
Life Sync lets customers adjust their financial goals on the mobile app to get more accurate advice quickly. But goals that always change can’t be reached.
It wants to develop more adjacent services for the Cash App ecosystem, which could help it maintain its Q4 growth trajectory.
They were aided by high interest rates and low loan delinquencies. But this year, the effects from persistent inflation and the failed mini-budget still lurk.
It launched Tap to Pay on Android a year after it signed on to deploy Apple’s Tap to Pay on iPhone—helping feed demand for softPOS and contactless payments.
The nuances within these policies are complex and expensive. We look at how to make sure they’re a good fit before investing in them.
The US is now Klarna’s largest revenue market thanks in part to its app solutions, the Klarna Card, and merchant-facing marketing tools.
We unpack the benefits, risks, and regulatory implications of AI’s impact on insurance.
They’re becoming delinquent on auto loans and credit card payments at a faster rate than older generations, raising questions about what’s normal and what’s troubling.
The total value of contactless payments made with UK Barclays cards surged nearly 50% YoY thanks to regulatory changes and broader acceptance.
Some banks are planning job cuts in areas related to investments. But others are adding and upskilling as the economic outlook strengthens.
Since MPs pointed out incumbents’ failure to pass along higher interest rates to customers, at least 4 neobanks have upped their rates.
Issuers should keep an eye on rising delinquencies and charge-offs to understand how consumers are faring financially.
Budgeting app Money Lover went quiet after learning its APIs could be easily hacked. FIs must take steps to ensure they’re not next.
Highlighting benefits to regional and community banks can help shore up relationships as fraud concerns mount.
On today’s episode, we discuss ChatGPT, generative AI, and AI’s role in banking. In our “Headlines” segment, we examine if 2023 is really going to be the year of the chatbot in banking. In “Story by Numbers,” we reconcile two sets of data to find out how valuable chatbots really are and forecast how many people will consider using a bank chatbot this year. And in “For Argument’s Sake,” we debate new ideas that you may not have thought of when it comes to AI in banking and generative AI. Tune in to the conversation between our host Rob Rubin, analyst Eleni Digalaki, and Victor Chatenay, strategy and innovation manager at NatWest.
Banks know that Gen Z and Gen Alpha are the up-and-coming banking customers, and they’re offering numerous options to help teens and kids learn the ropes. We’re devoting this entire edition to an overview of the competitive landscape for FIs seeking to get these consumers while they’re young.
The bank wanted to introduce credit cards for its retail customers but gave up on the idea after shifting its strategy to weather economic headwinds.