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Partnerships, non-card payments, and value-added services will help offset potential losses from the Capital One-Discover merger

US P2P apps need to tap new uses and services to stay competitive, especially amid Zelle’s dominance. Here’s how each app sizes up and differentiates to attract younger generations.

This tie-up defies previous concerns about the viability of funding the BNPL industry

In seven charts, this report tells the story of some of the most critical trends that digital leaders need to know about in 2024 and beyond.

The enforcement action provides closure that could help boost the P2P app’s customer satisfaction in the long run

Consumer-facing tech in stores is rapidly evolving. Retailers must prioritize investments carefully to maintain already implemented tech—and explore interesting (but largely untested) innovations.

Three in 10 customers intend to use three or more digital wallets in the coming years, per McKinsey & Company, likely because no single wallet provides all the services a consumer needs. But proprietary wallets from phone manufacturers have the best shot at securing loyalty given users’ tight relationships with their devices.

The buy button has been on a growth tear since Shopify opened it up to enterprise customers outside of its ecosystem

Banks are experimenting with emerging technologies and business models to find new revenue streams. But stepping outside traditional banking molds introduces more business, reputational, and regulatory risk.

The tie-up brings Klarna to more merchants' checkout pages without the need for individual merchant partnerships, helping it save time and money and more quickly ramp up its payments volume

Chase’s newly launched financial media network has opened the floodgates for other financial institutions. While lucrative on paper, securing advertiser and customer buy-in isn’t guaranteed.

By scrapping Biden’s AI order, Trump signals a hands-off approach, fueling AI competition but risking consumer privacy and security.

Fintechs and digital wallets like Google Pay are making it easier than ever for consumers to maximize rewards. That improves customer satisfaction but could become a problem for issuers: They rely on a certain amount of rewards breakage and sub-optimal use to finance these expensive programs. Expanded BNPL.

It’s also narrowed its focus to three core segments: checkout, digital wallets, and Braintree. But investors haven’t been won over by changes: Shares are down almost 18% this year and down more than 80% from 2021 highs.

India has some of the world’s strongest digital wallet use and real-time payments penetration, which sets up promising opportunities for the likes of Apple Pay. Why it makes sense for Apple:. Apple can use cards and Apple Pay to strengthen customer loyalty and drive volume. New rules set for the end of next year will limit the payment volume that firms can process via UPI.

Digital wallets will approach half of POS transaction value share by 2027.