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Financial Services

Small banks and credit unions should focus on digital interactions, ease of use, and consumer safety to boost deposits in H2 2023.

The fintech is focused on expanding in foreign markets like India and improving products at home with higher-rate savings accounts.

What banks can do to stay true to their commitments to reach net-zero emissions by 2050.

Banks can super-charge the customer experience through open communication via social media channels.

The neobank launched the Ultra card, which offers travel, lifestyle, and investment perks. But stiff competition will pose a challenge.

It’s opening a community center on the US-Mexico border and creating financial handbooks for migrants.

It wants to lean on AI to attract users, while new environmental-focused features should strengthen its brand with younger shoppers.

It partnered with Spotify Premium and can use other tie-ins and products to sustain rapid growth.

Flush with palimony from its breakup with TD Bank, First Horizon is flaunting its new, independent status.

The Chase Freedom Rise card offers rewards and features tailored to new-to-credit customers to widen its appeal.

Along with digital upgrades, banks must improve the customer experience with relevant products and services.

To comply with global banking rules set by the Basel Committee, some banks may need to up their reserves by 20%.

Visa may buy paytech Pismo, and Fiserv is exploring acquisitions. Other incumbents can take advantage of the weak funding climate.

Apple’s headline-grabbing buy now, pay later (BNPL), savings, and credit card products are just one part of the threat it poses in consumer banking: Its digital platform delivers an almost unbeatable user experience (UX) and is tailor-made for Gen Z. Banks must adapt quickly or risk losing market share.

On today’s episode, we discuss what bank CMOs want, the types of customers they are looking for, and if the marketing teams they lead are shifting focus from brand messaging and corporate communications to the middle and lower marketing funnels their product teams target. In our "Headlines" segment, we discuss how bank marketers are building campaigns to reach Gen Zers across the digital ecosystem. In "Story by Numbers," we review bank CMOs' acquisition strategies and their focus on the marketing funnel. And in "What’s Next," we chat about banks strategies to acquire new customers. Join the conversation with host Rob Rubin and Joseph Pagano, vice president of marketing solutions consulting services at TransUnion.

A joint report educates banks on proper risk management strategies, but they’re not a great fit for small FIs.

The brands built on their previous BNPL partnerships, bringing Affirm’s product to Amazon Pay to grow the buy button’s reach