On today's podcast episode, we discuss if ‘Just Walk Out’ technology will ever catch on at scale, how different generations respond to self-checkout, and what the next iteration of in-store payments will look like. Listen to the conversation with our analyst Sara Lebow as she hosts analysts Sky Canaves and David Morris.
It has a much smaller market cap than the likes of USDT. The entire asset category is still far from mainstream
Two lawsuits highlight potential risks to banks that use AI-powered chatbots but don’t update their practices.
A deluge of data has been fodder for all sorts of narratives about consumer financial health. We break down what’s really going on
Growing demand and regulatory clarity will encourage more FMN launches this year.
Most Gen Zers rely on AI for financial advice. Banks that offer AI-powered tools may have a major growth opportunity.
The tech can improve the checkout solution’s accuracy, removing potential customer frustrations
While some consumers’ finances are improving, other consumers are falling deeper into debt
While it’s difficult to attribute growth specifically to marketing, banks that reported marketing expenses in call reports saw the most loan growth.
“Over the last 12 months, we’ve seen a flurry of [media advertising] activity from outside the retail sector,” our analyst Sarah Marzano said on an episode of the “Behind the Numbers: Reimagining Retail” podcast. Although retail kicked off the commerce media trends, financial services, travel companies, and intermediaries such as Instacart and Uber Eats are monetizing their customer data and setting up ad networks. The rise of commerce media networks is changing the way advertisers approach targeting and how consumers interact with brands. Here are four predictions on these emerging trends.
Aging customer base may pose a threat to smaller financial institutions.
Retail media networks are facing a little more competition these days as banks, payments providers, airlines, and hotels are starting their own media networks to monetize their first-party data and build out new revenue streams.
Banking trade groups worry the CFPB may be underestimating the time and expense required to overhaul systems designed to share 50 million consumers’ data safely.
The company is setting itself up for long-term growth, but the looming threat of the swipe fee battle remains
Hubspot’s recent marketing report reveals key trends in how marketers use AI—and what they’re afraid of.
Another study confirms what our benchmark found—U.S. Bank’s mobile app scores markedly better than its competitors’.
US financial media network (FMN) spend will hit $1.50 billion in 2026, $1.15 billion higher than this year, per our June 2024 forecast.